Major Australian Banks Report Online Service Outages

The US service provider Akamai is behind the recent internet blackouts, according to Virgin Australia, one of the companies affected.

The main banks of Australia, as well as airlines of this country but also of the United States, were among the victims on Thursday of a new global blackout of online services, for which the responsibility was attributed to the American service provider, Akamai.

The outage, which lasted for an hour and affected businesses around the world, caused dissatisfaction with customers who could not access the websites and mobile applications of these establishments. “We are aware of the problem and are actively working to restore services as soon as possibleAn Akamai spokesperson told AFP.

Airlines American, Delta, United and Southwest Airlines were among the victims, although their four sites appeared to be functioning shortly after. The disruption is believed to have lasted longer in Australia, where the problems began in the middle of the afternoon, when much of the rest of the world was asleep. Online services returned to normal, an hour after the first reports.

Connectivity quickly restored

Australia’s largest financial institution, the Commonwealth Bank, told AFP it was hit, along with many other major banks in the country. The blackouts, which began around 2:10 p.m. Sydney time (5:10 GMT), also affected the Australian Postal Service and airline Virgin Australia.

The latter had declared “be one of the many organizations affected by Akamai content delivery system outages», Adding that everything was done to ensure that the failure does not happen again. A spokesperson for ANZ Bank told AFP that the incident was “linked to an external supplier” more than “connectivity was quickly restored and the most affected services were back online».

Westpac and ME Bank also reported problems with their mobile applications or online banking products. The outage is the latest incident to draw attention to the stability of online platforms vital to the economy, and the key role a handful of companies, mostly unknown to the general public, play in making it work. from the web.

Last week, US media and government sites, including those of the White House, the New York Times and Amazon, were temporarily affected by a problem at the American company Fastly. The latter offers website editors to help them distribute their content internationally, by hosting sites “mirrorsFrom the original site around the world.

Its service – like that of its competitors Akamai, Cloudflare, etc. – prevents all requests sent to a website from converging in the same place, creating traffic jams, and therefore gaining speed.

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